Terms & Conditions

Effective Date: June 23, 2025

Welcome to Fintech Souls.

These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our platforms, you agree to be bound by these Terms.

1. Who We Are

Fintech Souls (“we,” “us,” or “our”) provides AI-powered software and professional services that integrate ERP, finance, automation, and computer vision systems for regulated and growth-oriented businesses.

We operate globally and are headquartered in [Insert Jurisdiction, e.g., UAE or Singapore].

2. What These Terms Cover

These Terms apply to:

• Informational use of our website and public content

   

• Subscription-based access to our software-as-a-service (SaaS) modules, including AI video analytics, ERP integrations, and dashboards

   

• Professional services including ERP implementation, system audits, CFO advisory, and integrations under agreed Statements of Work (SOWs)

   

A separate Service Level Agreement (SLA) may apply to managed support or uptime commitments. 

3. Use of Our Website

You may browse our website freely. You agree not to misuse the site, attempt unauthorized access, or post harmful or illegal content.

All informational content, including diagrams, text, and videos, remains the intellectual property of Fintech Souls.

4. Software Subscriptions

Access to our AI-powered platforms and ERP modules is licensed on a subscription basis. Terms of use, access credentials, and billing cycles will be defined in your subscription agreement or SOW.

You agree to:

• Keep your credentials confidential

   

• Use the platform only for internal business purposes

   

• Do not reverse-engineer, copy, or distribute the software without our written consent

   

5. Statements of Work (SOWs)

Custom services—like ERP rollouts, integrations, or tax advisory—are governed by SOWs.

Each SOW will outline:

• Scope of work

   

• Deliverables

   

• Timeline

   

• Fees and payment schedule

   

• Client responsibilities (e.g., data access, technical contacts)

   

6. Ownership of IP

7. Confidentiality

Both parties agree to protect the other’s non-public information, including code, financials, strategies, and system access credentials.

You acknowledge that our systems are designed with privacy-first architecture, including edge-based AI video processing that ensures no video footage is transmitted or stored on Fintech Souls’ servers.

8. Data Security

We implement appropriate technical and organisational safeguards, including:

• Role-based access control

   

• Encrypted transmission (HTTPS)

   

• No cloud storage of raw video or customer PII

   

• Audit trails and monitoring of system usage

   

We comply with GDPR, CCPA, and local regulations in all active jurisdictions. See our Privacy Policy for full details.

9. Warranties & Disclaimers

Fintech Souls provides its services and software “as is.”
To the fullest extent permitted by law, we disclaim:

• All implied warranties of merchantability or fitness for a particular purpose

   

• Any guarantee that services will be uninterrupted, timely, or error-free

   

• Liability for third-party system outages or misconfigurations on your side

   

We do not warrant that our AI or ERP tools will capture or detect all events or anomalies.

10. Acceptable Use

You may not use our services to:

• Upload or transmit unlawful, abusive, or harmful content

   

• Interfere with or disrupt system operations

   

• Copy or decompile any part of our software

   

• Violate laws or regulations in your jurisdiction

   

• Use the service in any way that may harm Fintech Souls’ reputation or infrastructure

   

11. Termination

We may suspend or terminate your access:

• If you breach these Terms or your payment obligations

   

• Upon written notice if continuing service becomes commercially unreasonable or legally restricted

   

• Immediately for misuse, abuse, or security threats

   

Upon termination, you must cease using the platform. You may request data exports within 15 business days.

12. Force Majeure

Neither party is liable for failure to perform due to events beyond reasonable control, including war, natural disaster, strikes, internet outages, or government restrictions.

13. Governing Law

These Terms are governed by the laws of [Insert preferred venue, e.g., Dubai International Financial Centre (DIFC), UAE].

All disputes will be subject to the exclusive jurisdiction of the courts in that venue.

14. Changes to These Terms

We may update these Terms periodically. Material changes will be communicated by email or site banner. Continued use after an update indicates acceptance of the revised Terms.

15. Contact

For questions about these Terms:

Legal & Compliance
Email: info@fintechsouls.co.uk

This document is for general information only and is not legal advice. Review with qualified counsel before use in regulated industries.